ekwb geforce rtx 3070 8gb gddr6 pcie 4.0 8gb gddr6 memory water block: $777.17: b8py302: asus: rtx3080-10g-ek: ekwb water block geforce rtx3080 10gb gddr6x pcie 4.0: $1,050.60: b8py100: asus: rtx3090-24g-ek: ekwb geforce rtx3090 24gb gddr6x pcie 4.0 24gb gddr6x memory: $2,082.05: b6kp279: asus: tuf 3rx5600xto6gevog How can I do that? So i placed an order on Black Friday after trying and failing to make an account - the order went through without an account and its been charged. Today I checked the support ticket. I get the account not confirmed and i try to resend email but it never comes. I checked the order. You've sold me a faulty unit, you're refusing to replace it. I have ordered an item that is currently out of stock. Shipping time is not guaranteed, only estimated; shipping cost is guaranteed as stated at checkout page. Always start with support. Why hasn't my order been shipped yet? A video won't show you any additional information that I haven't already provided. Is there anything I can do to speed up the process? I immediately got the list of the rest of the parts in the build and ordered the whole thing from them and had them cancel the EKWB direct order. $159.00 0 (0) EKWB EK-CoolStream SE 240 Slim Dual Radiator. As long as your order hasn't been shipped yet, it can be changed. The support ticket is assigned to EKWB Shipping (Peter) but is not updated. EKWB - Can get better at labeling their products. EKWB will file in an inquiry only 30 days after the shipping date of the customer's order. Please send us your change request via the contact form or give us a call. EKWB - Should let customers known BEFORE they place an order that they MIGHT have to pay an import tax based off how shit the country they live in is. -Toby C., … Plenty of stock, good prices, and lightning fast shipping. EKWB - Status Unknown, but to not blame. I quickly checked last week wasn't holiday in Slovenia so I decided to create a support ticket. The EKWB Store at Mwave Featured EKWB Products EKWB EK-CoolStream XE 240 Dual Radiator. There is nothing in consumer law that says I need to provide a video to EKWB in order to get faulty goods replaced. Connect has been addressed and is continuing to be addressed. We're receiving a large influx of tickets because we have a lot of new users with questions, wanting to make order changes, wanting order status updates, etc. Why is the price of an item higher at the checkout? I checked their shippinig policy and it says 1-3 business days processing time. Highly recommended Quick edit: Peter Zitnik was the individual who reached out over several days of coordination on out of stock items, changes to my order, quick refunds and support/payments, and assisted with shipping tweaks to make the experience nearly perfect. I wish to add some spare parts to my already placed order. I have placed an order. The order was not yet shipped. 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